We can only offer refunds or returns for custom products that were received damaged. We cannot offer refunds for issues of wrong sizing or if the customer changes their mind on the product. Please use the sizing charts provided on the appropriate product page and make sure you are completely satisfied with the product prior to placing your final order.
We ask that you please provide a picture to firstname.lastname@example.org with your order number if there are quality issues and we'd be happy to help.
Absolutely! We respect your privacy. Therefore we never share or sell your personal information to any third parties. Any information collected though the site is intended to be used for this transaction only. Your personal information is secured via SSL (Secure Socket Layer) Technology.
HypeDemand processes payments using the Stripe payment gateway. Stripe is certified to PCI Service Provider Level 1, the most stringent level of certification. We take security very seriously, all payments are verified by Stripe to prevent fraud.